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VIA University College (UK)

VPN - Virtual Private Network

This guide is directed at students and describes, how you can access certain of VIA's IT-services from home by using VPN.

What is a VPN?

VPN or Virtual Private Network is the term used for a technique which is used to create connections to systems and services that normally would only be available for you when logged on to a certain network (in this case VIA Wi-Fi). The purpose of VPN is to make it possible to gain a secure access to VIA's systems and services even though, you are located outside the address of VIA or outside VIA Wi-Fi.

To be able to log in to VPN, a prerequisite is that you have installed two-factor authentication. See the guide here for further instructions.

And that you are studying at:

  • Administrationsbacheloruddannelsen
  • Byggeriuddannelserne
  • Ingeniør- og businessuddannelserne
  • Professionsbachelor i skat
  • Storytelling-, design- og businessuddannelserne
  • Sundhedsadmininstrativ koordinator

Download VIAvpn on your computer

  1. You can download and install VIAvpn by clicking on this link VIAvpn.
  2. Choose the folder that fits your computer.

Install VIAvpn on your computer

Mac

If you are using macOS Sonoma you must first run the "Cisco Secure Client.pkg" located in the folder "pack" before proceeding to step 3. 

  1. Right-click on InstallVPN.command and select Open (You cannot just double-click on InstallVPN.command, you need to right-click).
  1. Select 'Open'.
  1. Enter your administrator password in the terminal window and press enter.
  1. When the installation is complete, it will say 'Process completed'
  1. You will now receive a warning that a system extension is blocked.
  2. Select 'Open Security'
  1. Click on the padlock to unlock the settings.
  2. Then click on 'Allow' to activate the system extension.
  1. Confirm your choice by selecting 'Allow'
  1. The VPN client is now installed.
Windows
  1. Download the file by clicking on it.
  2. Wait for the file to finish downloading

Depending on the security settings of your browser, you may be warned that the file may be unsafe. It is not. In Edge, it looks like this.

  1. Click on the three dots.
  2. Select 'Keep'

7. Select 'Show more'.

8. Select 'Keep anyway'

  1. Select 'Open file', after which the VPN client will be installed without any further windows or messages.

How to connect to VIAvpn

Mac
  1. Select the magnifying glass (Spotlight search function) in the top right corner and search for Cisco.
  2. Select Cisco Secure Client.
  3. Select 'Connect'.
  4. Log in with your VIA ID.
  5. Confirm your login with 2-factor authentication.

Please note! By connecting to VPN you will lose the connection to any running systems on your computer for about 1 minute. Afterwards, the connection will be re-established. When you lose the connection to the systems, different pop-up windows may be generated. These should however, just be ignored.

Windows
  1. You open VIAvpn by clicking on Start.
  2. Start typing 'Cisco'.
  3. Select 'Cisco Secure Client'
  1. Make sure the VIA profile is selected not VPN.VIA.DK and click ”Connect”.
  1. Log in with your VIA ID.
  2. Confirm your login with 2-factor authentication.

Please note! By connecting to VPN you will lose the connection to any running systems on your computer for about 1 minute. Afterwards, the connection will be re-established. When you lose the connection to the systems, different pop-up windows may be generated. These should however, just be ignored.

  1. When a padlock is shown on the VIAvpn icon at the bottom right corner of the screen, you have been connected through VPN.
  1. In order to exit the VPN connection, right-hand click at the Cisco Secure icon at the bottom right corner of your computer and select ”VPN Disconnect”.
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