This guide is directed at students at VIA. The guide briefly describes the use of VIAmail in the cloud, and the setup of VIAmail on computer and smartphones.
In order to access VIAmail, you have to set up two-factor authentication. Read about setting it up in the guide two-factor authentication here.
VIAmail
As a student at VIA, you automatically get a VIAmail. You will have use of your VIAmail throughout your study time. You will receive important information from VIA and your programme on your VIAmail. You can also use your VIAmail to communicate with your educators, other employees at VIA and your co-students. Therefore, you should get used to checking your VIAmail daily.
The space available is 50 GB and it is possible to send emails up to 25 MB in size.
In VIA, it is not permitted to set up automatic forwarding from your VIAmail to your private mail.
Forwarding of individual emails is still permitted.
Access to and configuration of VIAmail
Access to VIAmail from Itslearning
You can connect your VIAmail to Itslearning. The following video will show you how: Connect your VIAmail - Itslearning in VIA (requires VIAlogin).
Access to VIAmail from post.via.dk
How to access your VIAmailbox (in the example below, Internet Explorer version 11 is used. Depending on which web browser you are using you may, experience small variations to the example below):
- Open your internet browser
- Type in post.via.dk in the address field and press ”Enter”.
- Type in your VIAmail address and password
- Click ”Log On”.
You are now connected to Outlook Web App.
![](https://media.screensteps.com/image_assets/assets/004/557/327/original/019625e6-7deb-491f-89ae-d8b3e02ae9cd.jpg)
Access to VIAmail with installed mail applications
Unfold one of the following elements to see, how you can access your VIAmail using installed mail applications.
You can access your VIAmail from the mail application Outlook. As a student at VIA, you have free access to the Microsoft Office software during your studies. Read this guide about how to download Outlook.
If you have Outlook installed on your computer and wants to use the program to open your VIA mailbox you can do that.
The following shows how to setup your VIA mailbox with the Outlook application.
- Search for Outlook on your computer (picture show how it looks in Windows 10)
- If you have never used Outlook before, you must go through the automatic account setup.
- If you already have another account (e.g. your Gmail) installed in Outlook, under the ”Files” tab, select ”Add Account.”
![](https://media.screensteps.com/image_assets/assets/004/557/431/original/e49df858-bd78-4a45-b681-c10668e4383d.jpg)
- Fill out the following in the fields and then click ”Next”.
- Name: Your first and last name
- E-mail address: [email protected] (eg [email protected])
- Password: Your VIA password
![](https://media.screensteps.com/image_assets/assets/004/557/433/original/61062356-e75f-4457-9fd8-6ef6cbeace02.jpg)
The following shows how to setup your VIAmail with Outlook for Mac.
- Search for Outlook and open the application
- Choose the tab “tools”
- Choose “account”.
![](https://media.screensteps.com/image_assets/assets/004/560/190/original/856e3fba-b250-44fe-bff2-c11b000f997d.jpg)
- Enter the following information in the fields and
- Email address: [email protected]
- Method: User Name and Password
- User name: [email protected]
- Password: Your password to your VIA
- Click ”Add Account”.
![](https://media.screensteps.com/image_assets/assets/004/560/192/original/5511df99-ffb0-4dab-ab62-6a80177883f3.jpg)
The following shows how to setup your VIAmail with Apple Mail.
- Search for “Mail”
- Open “Mail” and choose “Exchange”, click continue/fortsæt
![](https://media.screensteps.com/image_assets/assets/004/560/194/original/e9b31f84-eb77-49ae-bd08-41a4c3c74845.png)
- Now enter the following information in the fields
- Name: E.g. your first and your last name
- Email Address: [email protected]
- Password: Your password to your VIAmail
- Choose ”Sign In”.
![](https://media.screensteps.com/image_assets/assets/004/560/196/original/5d54e8d7-986f-45be-be35-592c845337f2.jpg)
Access to VIAmail from your smartphone
Unfold one of the following elements to see, how you can access your VIAmail from your smartphone.
The following shows how to setup your VIAmail with Android.
- Go to the control panel and choose “Settings”.
- Choose "Account"
![](https://media.screensteps.com/image_assets/assets/004/560/198/original/30b6a906-fb7a-4e78-97d1-a1cce9c0af36.jpg)
- Choose “Add account”.
- Choose “Microsoft Exchange Active.”
![](https://media.screensteps.com/image_assets/assets/004/560/201/original/0574e214-30b1-4a05-a773-24021186a47f.jpg)
- Enter your Email address and password to your VIAmail
- Choose “Login”.
- Choose “okay” to allow remotely secure administration
- Choose “Activate”
- Your VIAmail is now configured and ready to use.
Please note: If more fields are shown, with e.g. “Server name” and “Username”, you must enter m.outlook.com in the field “Server name” and your [email protected] in the field “Username”.
![](https://media.screensteps.com/image_assets/assets/004/560/204/original/cfda693a-9a2b-445c-9fdc-d5b26e448b19.png)
The following guide shows how to setup your VIAmail on your iPhone/iPad.
- Go to “Settings”
- Choose “Mail, Contacts, Calendars”.
- Choose “Add Account”
- Choose “Exchange”.
![](https://media.screensteps.com/image_assets/assets/004/560/208/original/83f550ff-9086-4d1a-b5f1-c96c40ec982a.png)
- Enter the following information in the fields
- Email: [email protected] (Replace VIAID with your own VIAID)
- Password: Your password to your VIAmail
- Description: (Can be left blank) or enter e.g. VIAmail
- Choose “Next”.
Please note: If more fields are shown, with e.g. “Server name” and “Username”, after you have pressed “Next”, you must enter m.outlook.com in the field “Server name” and your [email protected] in the field “Username”.
- Choose which functions you want to use
- Choose “Save”. Remember to choose Calendars, if you want your time table synchronized.
- Your account is now added and ready to use on your iPhone/iPad.
![](https://media.screensteps.com/image_assets/assets/004/560/213/original/19b5bda5-6237-48d0-9c20-570ecc125bbe.jpg)
The following pictures how to setup your VIAmail on your Windows Phone.
- Go to “Settings”
- Choose “email + accounts”.
- Choose “add an account”
- Choose “Exchange”.
![](https://media.screensteps.com/image_assets/assets/004/560/216/original/2bea232b-18f3-4db0-9c0b-e6c0cae7fb1e.png)
- Enter the following information in the fields
- Email address: [email protected] (Replace VIA ID with your own VIA ID)
- Password: Your password to your VIAmail
- Choose “sign in”.
- Choose which functions you wish to use and press “done”.
- Your VIAmail is configured and ready to use on your Windows Phone.
Please note: If more fields are shown, with e.g. “Server name” and “Username”, you must enter m.outlook.com in the field “Server name” and your [email protected] in the field “Username”.
![](https://media.screensteps.com/image_assets/assets/004/560/221/original/db070046-a7f9-4616-b175-ca817b8b5f75.jpg)
Help
If you have questions regarding the above, then please contact IT and digitalisation by registering a call at the Self Service Desk at the address https://viaservice.dk or by sending an email to [email protected]